LINE: shared OA or your own OA

Start right away on the shared Official Account, or connect your own OA later for a branded Rich Menu.

1. 1

   1. No LINE OA needed to start

   Every company can use the CONNEXT shared OA by default. Employees add it as a friend, tap the Rich Menu, enter your company code (shown on the company info page) and verify with email + OTP.

2. 2

   2. Want your own brand? Connect your LINE OA

   For a Rich Menu with your own logo and name, open “LINE settings” and enter your LINE OA’s Channel ID/Secret (a LINE Official Account is free at LINE Official Account Manager). Connect whenever you like.

3. 3

   3. Create a Messaging API channel

   Free and self-service: (1) create a LINE Official Account at manager.line.biz (2) log in to developers.line.biz/console with the same LINE account (3) create a Provider named after your company (4) in OA Manager go to Settings → Messaging API → enable it with that Provider (5) in the Console copy the Channel ID and Channel secret from Basic settings (6) issue a long-lived Channel access token under Messaging API (7) paste the three values into “LINE settings” in HRConnext and save — no webhook URL needed.

4. 4

   4. Your OA replaces the shared OA immediately

   After connecting, all notifications and Rich Menus move to your own OA. Employees who linked through the shared OA don’t need to do anything.

5. 5

   5. Customise your Rich Menu

   Upload your own Rich Menu image and choose where each button goes (check-in, leave, payslip…).

6. 6

   6. Share the link-your-account message

   HR adds employees with their real email and shares one link. Employees open it, log in with LINE, type their email and confirm with the OTP — done, no new password.

7. 7

   7. Change your mind any time

   Press “Disconnect” in “LINE settings” whenever you want; your Rich Menu is removed from the old OA before switching back to the shared OA.